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Uganda Safaris ( Days)

Rwanda Tours ( Days)

Congo Safaris ( Days)

Important Information !

Travel Information

Others Safaris As the premier safari company in Uganda and Rwanda, we pride ourselves on organising the best safaris in these two countries. Both countries, however, are new to tourism. The infrastructure, the accommodation, the level of tourism services, the road and air networks, telecommunications, medical facilities and availability of consumer goods are quite basic by Western standards.

These circumstances make it different to a holiday in a developed country. Be prepared for these conditions and take with you all necessary equipment and medication.

Some of the activities - gorilla and chimp tracking, white-water rafting, mountaineering, canoeing in local boats, launch cruises, game viewing - can pose extra risks and should be done with due care and only if clients are fit and healthy.

Security and weather changes can sometimes require unexpected changes in programmes and in exceptional cases, cancellation of aspects of the agreed safari as a result of circumstances beyond our control. Our goal is to provide a rewarding and safe travel experience.

Terms and conditions

We request that you read through our terms and conditions carefully. We organize safaris to Uganda, Rwanda and Congo. Since you are traveling to developing countries, bare in mind that the standard of services, environmental conditions and many more are very different compared to developed countries.

We will organize for you a wonderful holiday and the services offered apply to the laws and regulations of the country you are visiting not those from your home country.
Booking and confirmation of your safari implies that you have fully read, understood and in agreement with our terms and conditions as describqed below.

Reservations and payments.

A deposit of 40% of the total safari cost must be paid in order to confirm your safari, make bookings and purchase the gorilla permit where applicable.

The balance of 70% must either be paid directly (Cash US Dollars) to our offices in Kampala Uganda or transferred to our bank account 2 weeks before your arrival.
Please note that US Dollar notes below the year 2000 are not acceptable in Uganda.

Bank transfer payments are made by international money transfers and the cost of international transactions are fully paid by the client.
Bookings made less than 40 days before arrival must be fully paid on confirmation.

Cancellation and refund policy.

All cancellations made must be in writing and will be considered on the number of days before your tour and date of receipt.

60days to arrival:          Full refund
60-31days          :           30% charge of the tour cost
30-15days          :           50% charge of the tour cost
15-0days            :           100% charge of the tour cost

Incase of cancellation gorilla safari guide reserves the right to deduct expenses incurred.
This is very important: For a gorilla permit already booked and purchased from Uganda wildlife authority is 100% non-refundable.
If any member of the tour group does not show or any services unused means no refund
However incase of any complaints our representative will help and do their best to solve the matter so as to make your safari a success.
Your suggestions and advice are highly welcome and appreciated to help us improve and offer quality service.

Note: The activities below are done alongside Gorilla Tracking